Increase in calls to crisis helpline

Switzerland’s crisis helpline – ‘The Helping Hand’ says calls to its emergency number are still higher now than they were before the start of the pandemic.

This year the volunteer run service has seen calls from people with suicidal thoughts running at around 38% higher than they were in 2019. Calls about other worries are back at pre-pandemic levels.

Most worrying, many teenagers are asking for help. 

On average 17 calls a day relate to suicide – before covid, it was around 13.

The Helping Hand has released the numbers ahead of tomorrow’s Suicide Prevention Day. 

It can be called for free on 143 24 hours a day. While it officially operates only in the three national languages, a spokeswoman for the Helping Hand told WRS its volunteers will endeavour to help anyone.

It’s planning to have an English language service running in the evenings from next year. 

That number again is 143. 

More from Bitesize News

  • Cross border gun burglaries

    French criminal networks are recruiting teenagers on Snapchat and TikTok to break into Swiss gun shops and feed the black market across the border

  • Crans Montana fire warning ignored

    New evidence in the Crans-Montana fire inquiry shows the bar's operators warned their own staff about the danger of firework candles, then kept using them anyway

  • Vaud financial support in question

    Three-quarters of the Vaud companies that received state financial support in 2025 did not actually need it to carry out their projects, a damning audit by the cantonal Court of Audit has found

  • US voting deadline approaching

    Americans living in Switzerland have less than a month to vote in the US midterms on 3 November

  • Man wins Lausanne court case

    The Federal Court has struck down the Ville de Genève's rule forcing city employees to live near the capital

  • SBB reports increase in incidents

    Staff on Switzerland's rail network face around ten incidents of abuse or threat every working day, with insults, racist comments and physical attacks all on the rise since the pandemic

Download our app

  • Available on the App Store
  • Available on Google Play